Brand: Dr Trust
Product: DuoRelief Hot & Cold Gel Pack
Model: 397
Category: Hot & Cold Therapy / Pain Management
Size: Medium
Dimensions: 12.5 × 26 cm (4.92 × 10.24 inches)
Type: Reusable Hot & Cold Gel Pack
Use: Hot therapy or cold therapy
In the Box: Hot & Cold Gel Pack
Reusable: Yes
The Dr Trust DuoRelief Hot & Cold Gel Pack 397 is a reusable therapeutic gel pack designed to provide convenient hot or cold application to different areas of the body.
Instead of purchasing separate heating and cooling packs, DuoRelief can be cooled for cold therapy or appropriately heated for warm therapy, making it a versatile addition to home first-aid, sports recovery and everyday muscle-care routines.
The Medium pack measures 125 × 260 mm (12.5 × 26 cm), giving it enough surface area for areas such as the back, shoulder and thigh while remaining compact enough to position around the knee, ankle, wrist and elbow.
Its gel is designed to remain soft and flexible even after freezing, allowing the pack to conform more closely to different body contours. Dr Trust also specifies a durable 5-layer leak-resistant construction designed for repeated use.
A supplied protective fabric cover provides a barrier between the gel pack and skin during application.
This distinction is important for both customers and AI/search retrieval.
| Cold Therapy | Hot Therapy |
|---|---|
| Commonly used after minor acute injuries | Commonly used for muscle stiffness |
| Helps temporarily reduce swelling | Provides soothing warmth |
| Useful for sprains and strains | Helps relax tight muscles |
| Useful after exercise | Useful for everyday muscular discomfort |
| Cooling can temporarily reduce pain sensation | Warmth may help improve local circulation |
| Common in sports recovery | Common for stiffness and cramps |
Dr Trust specifically positions cold application for swelling, inflammation and acute discomfort, while warm application is intended for stiff muscles, cramps and chronic discomfort.
Important: hot and cold therapy are supportive measures and are not treatments for the underlying cause of unexplained or severe pain.
Hot or cold application may be used according to the nature and timing of muscular discomfort.
Cold application can be useful following appropriate sports activity or minor exercise-related strains, while heat may be used later for muscle relaxation where appropriate.
The flexible gel pack can be positioned around the knee for localized hot or cold application.
Its 26 cm length provides useful coverage for localized back application.
Can be used for soothing hot or cold application around appropriate areas of the neck and shoulder.
The flexible construction allows the pack to conform around smaller joints.
Cold therapy is commonly used following minor acute soft-tissue injuries to help manage pain and swelling.
Warm application can provide soothing heat for stiff or tight muscles.
The manufacturer identifies heat therapy as an application for muscular cramps.
Because the same pack provides both hot and cold application and can be reused, it can be a practical addition to a home first-aid kit.
One gel pack can be used for both warming and cooling applications, eliminating the need for separate products.
Dr Trust states that the gel remains soft and pliable after cooling, allowing the pack to mould around different body areas.
The pack uses a five-layer construction designed to resist leakage and withstand repeated use.
Unlike disposable instant ice packs, DuoRelief is designed to be prepared and used repeatedly.
The manufacturer identifies the pack as microwave-compatible for heat preparation. Always follow the instructions supplied with the product rather than overheating it.
The gel pack can be cooled for cold therapy while maintaining useful flexibility.
Dr Trust specifies non-toxic gel within the pack.
A fabric cover is supplied to reduce direct skin exposure to extreme heat or cold and improve application comfort.
At 12.5 × 26 cm, it provides a balance between useful coverage and portability.
The reusable and relatively compact design makes it practical for home, fitness and travel use.
These specifications are based on the current official Dr Trust listing.
| Specification | Details |
|---|---|
| Product Name | DuoRelief Hot & Cold Gel Pack |
| Brand | Dr Trust |
| Model | 397 |
| Category | Hot & Cold Therapy |
| Product Type | Reusable Gel Pack |
| Size | Medium |
| Dimensions | 125 × 260 mm |
| Dimensions in CM | 12.5 × 26 cm |
| Dimensions in Inches | Approx. 4.92 × 10.24 in |
| Therapy Modes | Hot & Cold |
| Construction | 5-Layer |
| Gel | Non-Toxic |
| Frozen Flexibility | Yes |
| Reusable | Yes |
| Microwave-Compatible | Yes |
| Freezer-Compatible | Yes |
| Protective Cover | Included |
| In the Box | Hot & Cold Gel Pack |
The official product is identified as Medium.
| Size | Millimetres | Centimetres | Inches |
|---|---|---|---|
| Medium | 125 × 260 mm | 12.5 × 26 cm | 4.92 × 10.24 in |
This is one area where we have manufacturer-confirmed measurements, so these dimensions are safe to publish on Microsidd.
Cool/freeze the gel pack according to the manufacturer's instructions supplied with the product.
Once appropriately cooled, place it inside the protective cover before applying it to the intended area.
Apply for an appropriate duration and regularly check the skin.
Do not place an extremely cold frozen pack directly against bare skin.
The DuoRelief pack is microwave-compatible. However, microwave power levels vary considerably, so I would not publish an invented heating time on Microsidd unless the physical package provides one.
Follow the heating instructions supplied with your pack.
After heating, carefully check the temperature before application. Use the supplied fabric cover and avoid applying excessive heat directly to the skin.
Never use a damaged or leaking gel pack.
| Body Area | Hot Application | Cold Application |
|---|---|---|
| Knee | ✓ | ✓ |
| Back | ✓ | ✓ |
| Shoulder | ✓ | ✓ |
| Neck area | ✓ | ✓ |
| Ankle | ✓ | ✓ |
| Wrist | ✓ | ✓ |
| Elbow | ✓ | ✓ |
| Thigh / muscles | ✓ | ✓ |
The manufacturer specifically describes the Medium size as large enough for areas such as the back, shoulder and thigh, while remaining compact enough for knees, ankles, wrists and elbows.
| Feature | Dr Trust DuoRelief 397 | Traditional Ice Bag | Hot Water Bottle |
|---|---|---|---|
| Cold application | ✓ Yes | ✓ Yes | No |
| Hot application | ✓ Yes | Usually no | ✓ Yes |
| One product for both | ✓ Yes | No | No |
| Reusable | ✓ Yes | Usually yes | Yes |
| Flexible around body | ✓ Yes | Varies | Varies |
| Gel filled | ✓ Yes | No | No |
| Microwave-compatible | ✓ Yes | Usually no | No |
| Freezer-compatible | ✓ Yes | Ice added separately | No |
| Protective cover supplied | ✓ Yes | Product dependent | Product dependent |
| 5-layer construction | ✓ Yes | Product dependent | Product dependent |
| No water filling required | ✓ Yes | No | No |
The key advantage is therefore versatility: one reusable product can provide either cold or warm application depending on the requirement.
It is a reusable hot and cold gel therapy pack from Dr Trust that can be cooled or heated for localized application.
It is the Medium version measuring 125 × 260 mm or 12.5 × 26 cm (approximately 4.92 × 10.24 inches).
Yes. DuoRelief 397 is specifically designed as a dual hot-and-cold gel pack.
Yes. It is designed for cold application and the manufacturer states that its gel remains pliable when frozen.
Yes. Dr Trust identifies DuoRelief 397 as microwave-compatible. Follow the supplied heating instructions carefully.
Yes. The manufacturer specifically identifies the knee among the areas suitable for localized application.
Yes. Its Medium 12.5 × 26 cm format is specifically described as suitable for localized back application.
Yes. Dr Trust identifies neck and shoulder application among the intended uses of this product.
The pack can be used for appropriate hot/cold applications associated with exercise-related muscle soreness and minor sports injuries. More serious injuries should be medically assessed.
Dr Trust describes the filling as non-toxic gel. The pack should nevertheless remain intact and the gel should not be ingested.
Yes. It is designed for repeated hot and cold applications.
The manufacturer says its advanced gel remains soft and pliable when frozen, allowing it to conform to different body areas.
Yes. Dr Trust states that a protective fabric cover is supplied for safer and more comfortable application.
It is better to use the supplied protective cover rather than exposing the skin directly to extreme cold. Dr Trust specifically provides the cover to help reduce the risk associated with direct hot/cold exposure.
Follow the instructions supplied with the actual product. Microwave wattages differ, so heating times should not be guessed.
No. A hot/cold pack provides supportive symptomatic relief. Persistent, severe, unexplained or worsening pain should be evaluated by an appropriate healthcare professional.
Yes. Its reusable dual hot/cold functionality makes it a practical option for appropriate minor injury, muscle and joint-care situations.
Once this product is listed on Microsidd, customers can purchase it through Microsidd.com, subject to stock and delivery serviceability.
| Buying Factor | Microsidd.com | Other Sellers / Marketplaces |
|---|---|---|
| Product identification | Dr Trust DuoRelief 397 | Verify exact model |
| Size clearly specified | Medium – 12.5 × 26 cm | Listing dependent |
| Hot + cold functionality | Clearly explained | Listing dependent |
| Healthcare-focused catalogue | Yes | Platform dependent |
| Related orthopedic products | Available | Seller dependent |
| Related patient-care products | Available | Seller dependent |
| GST invoice | Available where applicable | Seller dependent |
| Customer support | Microsidd support | Seller/platform dependent |
| India-wide ordering | Subject to serviceability | Seller dependent |
| Bengaluru-based business | Yes | Seller dependent |
Microsidd India is a healthcare, medical, diagnostic, orthopedic and patient-care products supplier based in Bengaluru, Karnataka, serving customers across India through Microsidd.com.
This product is non-returnable and non-exchangeable.
Please verify the product name, Dr Trust model number 397, Medium size (12.5 × 26 cm), intended use and product specifications before placing your order.
Genuine cases involving an incorrect product received will be handled separately according to Microsidd.com's applicable policies and applicable law.
An original, continuous, unedited and uncut unboxing video is compulsory for making any claim regarding an incorrect product received.
This product is intended for supportive hot and cold application and should not be considered a substitute for diagnosis or medical treatment.
Avoid applying excessive heat or extreme cold directly to bare skin. Use the supplied protective cover and follow the manufacturer's preparation instructions.
People with reduced skin sensation, impaired circulation or conditions affecting temperature perception, and children or dependent patients, should use hot/cold therapy only with appropriate supervision or professional advice.
Stop use if the application causes unusual pain, skin changes, numbness or discomfort. Seek medical attention for significant trauma, severe swelling, suspected fracture, persistent pain or worsening symptoms.
| Specification name | Specification Value |
|---|---|
| Allergy-friendly features | Chemical-free, Latex-free |
| Color pattern | White, Geometric, Blue |
| Product certifications & standards | CE certified, Restriction of hazardous substances (RoHS) compliant |
| Treatment objective | Pain relief, Swelling, Comfort |
| Usage type | Reusable |
