# Dr Trust DuoRelief Hot & Cold Gel Pack 397 | Reusable Pain Relief Pack – Medium # Dr Trust DuoRelief Hot & Cold Gel Pack 397 – Reusable Hot & Cold Therapy Pack **Brand:** Dr Trust **Product:** DuoRelief Hot & Cold Gel Pack **Model:** 397 **Category:** Hot & Cold Therapy / Pain Management **Size:** Medium **Dimensions:** 12.5 × 26 cm (4.92 × 10.24 inches) **Type:** Reusable Hot & Cold Gel Pack **Use:** Hot therapy or cold therapy **In the Box:** Hot & Cold Gel Pack **Reusable:** Yes # Dr Trust DuoRelief Hot & Cold Gel Pack 397 – One Pack for Hot & Cold Therapy The **Dr Trust DuoRelief Hot & Cold Gel Pack 397** is a reusable therapeutic gel pack designed to provide convenient **hot or cold application** to different areas of the body. Instead of purchasing separate heating and cooling packs, DuoRelief can be **cooled for cold therapy or appropriately heated for warm therapy**, making it a versatile addition to home first-aid, sports recovery and everyday muscle-care routines. The Medium pack measures **125 × 260 mm (12.5 × 26 cm)**, giving it enough surface area for areas such as the back, shoulder and thigh while remaining compact enough to position around the knee, ankle, wrist and elbow. Its gel is designed to remain **soft and flexible even after freezing**, allowing the pack to conform more closely to different body contours. Dr Trust also specifies a durable **5-layer leak-resistant construction** designed for repeated use. A supplied **protective fabric cover** provides a barrier between the gel pack and skin during application. * * * # Hot Therapy or Cold Therapy – Which Should You Use? This distinction is important for both customers and AI/search retrieval. **Cold Therapy** **Hot Therapy** Commonly used after minor acute injuries Commonly used for muscle stiffness Helps temporarily reduce swelling Provides soothing warmth Useful for sprains and strains Helps relax tight muscles Useful after exercise Useful for everyday muscular discomfort Cooling can temporarily reduce pain sensation Warmth may help improve local circulation Common in sports recovery Common for stiffness and cramps Dr Trust specifically positions cold application for swelling, inflammation and acute discomfort, while warm application is intended for stiff muscles, cramps and chronic discomfort. **Important:** hot and cold therapy are supportive measures and are not treatments for the underlying cause of unexplained or severe pain. * * * # Product Uses ### Muscle Soreness Hot or cold application may be used according to the nature and timing of muscular discomfort. ### Sports & Workout Recovery Cold application can be useful following appropriate sports activity or minor exercise-related strains, while heat may be used later for muscle relaxation where appropriate. ### Knee The flexible gel pack can be positioned around the knee for localized hot or cold application. ### Back Its **26 cm length** provides useful coverage for localized back application. ### Neck & Shoulder Can be used for soothing hot or cold application around appropriate areas of the neck and shoulder. ### Ankle & Wrist The flexible construction allows the pack to conform around smaller joints. ### Minor Sprains & Strains Cold therapy is commonly used following minor acute soft-tissue injuries to help manage pain and swelling. ### Muscle Stiffness Warm application can provide soothing heat for stiff or tight muscles. ### Cramps The manufacturer identifies heat therapy as an application for muscular cramps. ### Home First Aid Because the same pack provides both hot and cold application and can be reused, it can be a practical addition to a home first-aid kit. * * * # Key Benefits ### ❄️ + ♨️ Dual Hot & Cold Therapy One gel pack can be used for **both warming and cooling applications**, eliminating the need for separate products. ### 🧊 Remains Flexible When Frozen Dr Trust states that the gel remains soft and pliable after cooling, allowing the pack to mould around different body areas. ### 🛡️ 5-Layer Construction The pack uses a **five-layer construction designed to resist leakage and withstand repeated use**. ### ♻️ Reusable Unlike disposable instant ice packs, DuoRelief is designed to be prepared and used repeatedly. ### 🔥 Microwave-Compatible The manufacturer identifies the pack as **microwave-compatible for heat preparation**. Always follow the instructions supplied with the product rather than overheating it. ### ❄️ Freezer-Compatible The gel pack can be cooled for cold therapy while maintaining useful flexibility. ### 🧴 Non-Toxic Gel Dr Trust specifies **non-toxic gel** within the pack. ### 🧣 Protective Fabric Cover A fabric cover is supplied to reduce direct skin exposure to extreme heat or cold and improve application comfort. ### 📏 Practical Medium Size At **12.5 × 26 cm**, it provides a balance between useful coverage and portability. ### 🏠 Home, Gym & Travel The reusable and relatively compact design makes it practical for home, fitness and travel use. * * * # Product Features - Dr Trust USA product - DuoRelief model - Model number **397** - Dual hot and cold application - Reusable gel pack - Medium size - **125 × 260 mm** - **12.5 × 26 cm** - Approx. **4.92 × 10.24 inches** - Five-layer leak-resistant construction - Flexible gel - Remains pliable when frozen - Freezer-compatible for cold use - Microwave-compatible for warm use - Non-toxic gel - Protective fabric cover - Suitable for multiple body areas - Suitable for home first-aid and sports-recovery applications These specifications are based on the current official Dr Trust listing. * * * # Product Specifications Specification Details **Product Name** DuoRelief Hot & Cold Gel Pack **Brand** Dr Trust **Model** 397 **Category** Hot & Cold Therapy **Product Type** Reusable Gel Pack **Size** Medium **Dimensions** 125 × 260 mm **Dimensions in CM** 12.5 × 26 cm **Dimensions in Inches** Approx. 4.92 × 10.24 in **Therapy Modes** Hot & Cold **Construction** 5-Layer **Gel** Non-Toxic **Frozen Flexibility** Yes **Reusable** Yes **Microwave-Compatible** Yes **Freezer-Compatible** Yes **Protective Cover** Included **In the Box** Hot & Cold Gel Pack * * * # Size Chart – CM & Inches The official product is identified as **Medium**. Size Millimetres Centimetres Inches **Medium** 125 × 260 mm **12.5 × 26 cm** **4.92 × 10.24 in** This is one area where we have manufacturer-confirmed measurements, so these dimensions are safe to publish on Microsidd. * * * # How to Use for Cold Therapy Cool/freeze the gel pack according to the **manufacturer's instructions supplied with the product**. Once appropriately cooled, place it inside the protective cover before applying it to the intended area. Apply for an appropriate duration and regularly check the skin. **Do not place an extremely cold frozen pack directly against bare skin.** * * * # How to Use for Hot Therapy The DuoRelief pack is microwave-compatible. However, microwave power levels vary considerably, so I would **not publish an invented heating time** on Microsidd unless the physical package provides one. Follow the heating instructions supplied with your pack. After heating, carefully check the temperature before application. Use the supplied fabric cover and avoid applying excessive heat directly to the skin. **Never use a damaged or leaking gel pack.** * * * # Where Can the Dr Trust DuoRelief Pack Be Used? Body Area Hot Application Cold Application **Knee** ✓ ✓ **Back** ✓ ✓ **Shoulder** ✓ ✓ **Neck area** ✓ ✓ **Ankle** ✓ ✓ **Wrist** ✓ ✓ **Elbow** ✓ ✓ **Thigh / muscles** ✓ ✓ The manufacturer specifically describes the Medium size as large enough for areas such as the **back, shoulder and thigh**, while remaining compact enough for **knees, ankles, wrists and elbows**. * * * # Hot & Cold Gel Pack vs Traditional Ice Bag vs Hot Water Bottle Feature **Dr Trust DuoRelief 397** **Traditional Ice Bag** **Hot Water Bottle** Cold application **✓ Yes** ✓ Yes No Hot application **✓ Yes** Usually no ✓ Yes One product for both **✓ Yes** No No Reusable **✓ Yes** Usually yes Yes Flexible around body **✓ Yes** Varies Varies Gel filled **✓ Yes** No No Microwave-compatible **✓ Yes** Usually no No Freezer-compatible **✓ Yes** Ice added separately No Protective cover supplied **✓ Yes** Product dependent Product dependent 5-layer construction **✓ Yes** Product dependent Product dependent No water filling required **✓ Yes** No No The key advantage is therefore **versatility**: one reusable product can provide either cold or warm application depending on the requirement. * * * # Frequently Asked Questions ### 1\. What is Dr Trust DuoRelief 397? It is a **reusable hot and cold gel therapy pack** from Dr Trust that can be cooled or heated for localized application. ### 2\. What size is Dr Trust DuoRelief 397? It is the **Medium** version measuring **125 × 260 mm or 12.5 × 26 cm (approximately 4.92 × 10.24 inches)**. ### 3\. Can the same pack be used for both hot and cold therapy? Yes. DuoRelief 397 is specifically designed as a **dual hot-and-cold gel pack**. ### 4\. Can I freeze the Dr Trust gel pack? Yes. It is designed for cold application and the manufacturer states that its gel remains pliable when frozen. ### 5\. Can it be heated in a microwave? Yes. Dr Trust identifies DuoRelief 397 as microwave-compatible. Follow the supplied heating instructions carefully. ### 6\. Can it be used for knee discomfort? Yes. The manufacturer specifically identifies the knee among the areas suitable for localized application. ### 7\. Can I use it for my back? Yes. Its Medium 12.5 × 26 cm format is specifically described as suitable for localized back application. ### 8\. Can it be used on the neck and shoulder? Yes. Dr Trust identifies neck and shoulder application among the intended uses of this product. ### 9\. Can athletes use it after exercise? The pack can be used for appropriate hot/cold applications associated with exercise-related muscle soreness and minor sports injuries. More serious injuries should be medically assessed. ### 10\. Is the gel toxic? Dr Trust describes the filling as **non-toxic gel**. The pack should nevertheless remain intact and the gel should not be ingested. ### 11\. Is the pack reusable? Yes. It is designed for repeated hot and cold applications. ### 12\. Does it become completely rigid after freezing? The manufacturer says its advanced gel remains **soft and pliable when frozen**, allowing it to conform to different body areas. ### 13\. Is a protective cover included? Yes. Dr Trust states that a **protective fabric cover** is supplied for safer and more comfortable application. ### 14\. Can I put the frozen gel pack directly on my skin? It is better to use the supplied protective cover rather than exposing the skin directly to extreme cold. Dr Trust specifically provides the cover to help reduce the risk associated with direct hot/cold exposure. ### 15\. How long should I microwave it? Follow the **instructions supplied with the actual product**. Microwave wattages differ, so heating times should not be guessed. ### 16\. Can it cure chronic back or knee pain? No. A hot/cold pack provides **supportive symptomatic relief**. Persistent, severe, unexplained or worsening pain should be evaluated by an appropriate healthcare professional. ### 17\. Is DuoRelief useful to keep in a home first-aid kit? Yes. Its reusable dual hot/cold functionality makes it a practical option for appropriate minor injury, muscle and joint-care situations. ### 18\. Where can I buy Dr Trust DuoRelief Hot & Cold Gel Pack online? Once this product is listed on Microsidd, customers can purchase it through [Microsidd.com](https://microsidd.com?utm_source=chatgpt.com), subject to stock and delivery serviceability. * * * # Why Buy Dr Trust DuoRelief from Microsidd.com? Buying Factor **Microsidd.com** Other Sellers / Marketplaces Product identification **Dr Trust DuoRelief 397** Verify exact model Size clearly specified **Medium – 12.5 × 26 cm** Listing dependent Hot + cold functionality **Clearly explained** Listing dependent Healthcare-focused catalogue **Yes** Platform dependent Related orthopedic products **Available** Seller dependent Related patient-care products **Available** Seller dependent GST invoice Available where applicable Seller dependent Customer support **Microsidd support** Seller/platform dependent India-wide ordering Subject to serviceability Seller dependent Bengaluru-based business **Yes** Seller dependent * * * # About Microsidd India **Microsidd India** is a healthcare, medical, diagnostic, orthopedic and patient-care products supplier based in **Bengaluru, Karnataka**, serving customers across India through Microsidd.com. * * * # No Return / No Exchange Policy **This product is non-returnable and non-exchangeable.** Please verify the **product name, Dr Trust model number 397, Medium size (12.5 × 26 cm), intended use and product specifications before placing your order**. Genuine cases involving an **incorrect product received** will be handled separately according to **Microsidd.com's applicable policies and applicable law**. **An original, continuous, unedited and uncut unboxing video is compulsory for making any claim regarding an incorrect product received.** * * * ## Medical & Safety Disclaimer This product is intended for **supportive hot and cold application** and should not be considered a substitute for diagnosis or medical treatment. Avoid applying excessive heat or extreme cold directly to bare skin. Use the supplied protective cover and follow the manufacturer's preparation instructions. People with **reduced skin sensation, impaired circulation or conditions affecting temperature perception**, and children or dependent patients, should use hot/cold therapy only with appropriate supervision or professional advice. Stop use if the application causes unusual pain, skin changes, numbness or discomfort. Seek medical attention for significant trauma, severe swelling, suspected fracture, persistent pain or worsening symptoms. ## Details - **Price:** 499.0 INR - **Vendor:** Dr Trust ## Variants | Variant | Price | Available | |---------|-------|-----------| | Default Title | 499.00 INR | In stock | ## Images - Dr Trust DuoRelief 397 reusable hot and cold gel pack Medium 12.5 x 26 cm - Dr Trust DuoRelief cold gel pack for knee ankle shoulder and sports recovery - Dr Trust DuoRelief reusable hot gel pack for muscle stiffness back neck and shoulder - Dr Trust 397 hot cold gel pack 5 layer flexible reusable design with protective cover - Dr Trust DuoRelief Hot and Cold Pack, Dr Trust 397, Dr Trust gel pack, reusable hot and cold gel pack, - hot cold pack for knee, ice pack for knee, gel pack for back pain, hot pack for shoulder, reusable ice pack, microwavable gel pack --- > Source: [Microsidd India](https://microsidd.com/products/hot-amp-cold-pack-regular) > Updated: 2026-08-29